Minti / feedback triage system
Turn inbound feedback into roadmap-grade evidence.
Review every submission, tag it with the shared research taxonomy, and cluster repeated pain into a weekly opportunity board the team can actually use.
🔓This dashboard is public. We believe in building in public. Personal details have been anonymized to protect contributor privacy.
Operating cadence
Daily triage, weekly synthesis.
Inbox
33
Triaged
0
Clusters this week
0
01
Review new submissions and sharpen the one-sentence summary.
02
Apply taxonomy tags and assign a shared problem cluster label.
03
Use the weekly cluster board to decide what moves into active roadmap consideration.
Needs review
23
New or partial items waiting for a triage pass.
Triaged
0
Items already tagged and ready to inform roadmap decisions.
Open to follow-up
23
Contributors who left contact details, shown here only as an aggregate count.
Weekly clusters
0
Distinct clustered problems updated during the current week.
Weekly opportunity board
Repeated problems, grouped.
The top problem clusters this week, ranked by count and priority signal.
Four-week synthesis
Are clusters consolidating?
Aug 31
0 clusters
0 triaged
Sep 7
0 clusters
0 triaged
Sep 14
0 clusters
0 triaged
Sep 21
0 clusters
0 triaged
Taxonomy in use
The research lens.
Segment
Who is experiencing the problem.
Problem type
What category of pain the item belongs to.
JTBD stage
Where the workflow breaks: capture, organize, decide, act, communicate.
Frequency + severity
How often it hurts and how painful it is.
Evidence strength
Whether it came with a concrete story or only an abstract request.
Willingness signal
Who wants follow-up, testing, or is just passively interested.
Pending testimonials
Public quote review.
Customers can volunteer a public quote after the kit survey. Nothing goes live until it is approved here.
Triage queue
Lightweight review workflow.
Open the newest items, normalize the summary, apply the taxonomy, and assign a problem cluster label. Saving updates immediately refreshes the board above.